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Privacy and Security Policy
At NiceMuscle.com we protect your privacy as if it were our own. We use the information you provide to us for four purposes only: to process your order(s), to reply to your questions, provide our newsletter via email and to incorporate your feedback into improvements to our web site. We will not ever give, sell, or rent your personal information or specific account activity to anyone for any reason except as required by law.
No credit card information is ever stored in our database. Once the transaction is complete our server destroys the credit card information you supplied during checkout. Additionally we employ our own proprietary technology to recognize potentially fraudulent transactions, collect information on the potentially fraudulent transaction, and ban the user from continuing use of the checkout process until a NiceMuscle.com employee can review the account in question.
Information We Collect
When you visit this website, we collect non-personal information about your visit. We collect your IP address, browser type, referrer domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others.
If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used ONLY to bill you for products you purchase. For your safety, your credit card information is never stored on our server. You will automatically be registered to receive our newsletters unless you opt-out at the time of registration. You may opt-out at any later time by following the unsubscribe instructions in the newsletter or sending an email with the word UNSUBSCRIBE followed by your email address in the subject of the email (example: UNSUBSCRIBE email@example.com).
We have several types of third-party relationships.
We occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code, age, or income level). We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties currently. We reserve the right to share this information with other parties in the future in an aggregated format that would not disclose any personally identifiable information.
When You Send Email to our Customer Service Department
Contacting the Web Site
To email: click here
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