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Return Policy

Damages makes every effort to safely secure and ship all packages, but occassionally merchandise can be damaged during the shipping process. Merchandise damaged during shipping should be reported to within 48 hours of receipt. The shipping company will be contacted for visual inspection of the merchandise and packing materials. We will then issue you credit for the amount of any confirmed damaged merchandise or ship you a replacement at no charge.


Please send us your order number and items you will be returning for return authorization prior to returning any merchandise. Merchandise must be returned in sellable condition in order to receive credit. Full credit will be issued for unopened merchandise returned within 10 days of your receipt of shipment. The customer will be charged for return shipping charges. A 15% restocking fee will be applied to returns after 10 days. Product returns cannot be accepted after 20 days. We cannot issue credit if the product has been opened and/or used. We cannot accept any returns for products containing ephedra.


Orders may be cancelled if the customer contacts before the order is packed in the warehouse. Most orders are sent to the warehouse immediately after receipt so that we may provide quick delivery to your door. As a result, we usually are unable to cancel an order after it is received.

Back Orders

We regularly stock every item we carry. Although every attempt is made to maintain inventory of each product we carry, occasionally we may run out of certain products. In this event, we will give you an estimated time of availability and give you the choice of canceling the out-of-stock items, holding off shipment of your entire order until the product is available, or receiving a partial shipment of the in-stock items first and the out-of-stock items when they are available. No additional shipping charges will be incurred by the customer for these partial shipments.


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